SEO & GEO

Be found on Google, and named in the answers AI gives

Your buyers no longer only search Google. They ask ChatGPT, Perplexity, Gemini and Claude, and read Google's AI Overviews without leaving the results page. Encode runs all three together: SEO to rank, GEO to be cited in AI answers, and AIO to be a source in Google's AI summaries.

Illustrative view; your real position is checked for your own brand on the review call.

Who this is for

Clinics and hospitals serving international patients.

Patients research treatment in their own language, from the UK, the Gulf, Germany and beyond. Multilingual pages, correct language and country targeting, and consistent doctor and clinic information mean patients find you in the results and in the AI answer. Content is written within healthcare advertising rules.

Ecommerce brands.

If category and product pages don't show for buying-intent searches, traffic depends on ads alone. We build an organic sales channel with sound technical foundations, product schema and content that answers "which one should I buy".

B2B and manufacturing companies.

Procurement teams research suppliers before they make contact, and more of that research now happens in AI assistants. Clear, citable technical specs, certifications and references improve your chances of making the shortlist.

Ranking versus being cited

Classic search

Classic search shows a list. Our job is to move you up it; the user clicks and lands on your site.

AI answer engine

An AI answer engine has no list. The model answers the question itself and names a handful of brands or sources inside that answer. To be one of them, your page needs to answer the question clearly, the facts need to be verifiable, and your brand needs to be described consistently by other credible sources.

Put simply: ranking is your position on a list; being cited is being part of the answer. Both rest on the same foundations, but they need different work and different measurement.

Scope: three disciplines, one plan

Section 1

SEO: showing up for the right searches

SEO is the technical and content work that gets your site ranking for target searches on Google.

What we do

  • Technical SEOCrawlability, indexing, site speed and Core Web Vitals, redirects, canonicals and hreflang for multilingual sites.
  • Content and intent keywordsWe prioritise searches that signal a decision or purchase, not just curiosity, and build each page around one search intent.
  • Local SEOGoogle Business Profile, map visibility, consistent name, address and phone details, and a review process.
  • SchemaOrganization, Service, Product, FAQPage, BreadcrumbList and other structured data, matched to the visible content on the page.

How it's measured

  • Impressions, clicks and average position for target queries in Search Console.
  • Conversions from organic traffic in GA4, such as forms, WhatsApp clicks and sales, matched to CRM leads where possible.
  • Indexing status and Core Web Vitals.
  • For local SEO, searches, direction requests and calls from your Business Profile.

Section 2

GEO: getting named in ChatGPT, Perplexity, Gemini and Claude

GEO (Generative Engine Optimisation) is the work that makes AI assistants cite and recommend your brand in their answers.

What we do

  • Entity clarityWhat your brand is, what it does, who it serves and where it operates, described the same way across your site, Business Profile, social profiles and directories, so models don't confuse you with someone else.
  • Citable passagesShort definitions that answer the question in the first sentence, clear comparisons and checkable facts on your key pages, so a model has something it can quote.
  • Authority signalsExpert and founder details, certifications, references and dated, current content. Verifiable information gets used more.
  • Brand mentionsAccurate, consistent presence in sources beyond your site: industry publications, directories, comparison content and customer reviews. AI engines read what others say about you, not just what you say.
  • Access controlWe check that AI search crawlers can reach the pages you want seen, through robots.txt and server settings, and open up anything blocked by accident.

How it's measured

  • We build a question set specific to your market and ask it of ChatGPT, Perplexity, Gemini and Claude at regular intervals.
  • For each question we record whether you're mentioned, which of your pages is cited, how competitors appear, and whether you're described accurately.
  • Referral traffic from AI assistants is tracked in GA4, to the extent the assistant passes referral data.
  • Worth knowing:AI answers change with phrasing, user, model and time. This is sampled measurement. It shows direction, not an exact "position".

Section 3

AIO: becoming a source in Google AI Overviews and AI Mode

AIO (AI Overviews optimisation) is the work that gets your pages included as source links in Google's AI-generated answer box, AI Overviews, and in conversational AI Mode.

What we do

  • A solid SEO foundationGoogle states there are no extra technical requirements or special schema for AI Overviews and AI Mode; a page needs to be indexed and eligible to show with a snippet. AIO therefore builds on technical SEO.
  • Content for the sub-questionsAI Mode breaks a question into many related searches. Supporting pages that answer those sub-questions give your site more chances to appear.
  • Summary-friendly structureClear headings, a direct answer in the first paragraph, comparison tables and step lists.
  • Snippet controlsWe decide deliberately what may appear in summaries, using nosnippet and related settings.

How it's measured

  • For a tracked set of searches, we check whether an AI Overview appears and whether your page is among its source links.
  • Search Console includes AI feature traffic within overall "Web" traffic rather than reporting it separately, so we read impact from those search-set checks alongside page-level traffic changes.
  • AI Overviews don't appear for every search and can vary by user, so this is sampled measurement too.

How it works

Audit

One report covering technical health, current rankings, content gaps and how AI assistants describe your brand today.

Technical fixes

Indexing, speed, redirects, hreflang and schema issues fixed in priority order. Content work doesn't pay off on a weak technical base.

Content and entity plan

A written plan: which page answers which search intent, the wording your brand uses everywhere, and which outside sources to be present in.

Monthly content rhythm

New content published each month to plan, existing pages updated, and outside brand mentions tracked.

Reporting

A monthly report with Search Console and GA4 data, organic conversions, AI Overview checks and AI assistant question-set results. It separates exact measurement from sampled measurement, clearly.

Tools we use

  • Google Search Console
  • Google Analytics 4
  • Google Tag Manager
  • Google Business Profile
  • Bing Webmaster Tools
  • PageSpeed Insights
  • Rich Results Test
  • Schema.org
  • ChatGPT
  • Perplexity
  • Gemini
  • Claude

How we engage

Project
Audit, technical fixes and the content and entity plan delivered as a one-off project. A good fit if your team will write the content.
Monthly retainer
After the audit and fixes, the monthly content rhythm, technical monitoring and reporting continue on an ongoing basis.
Pricing
Depends on the size of your business, the number of languages and the scope; confirmed in the review call.

Pair it with: AI Help Desk & WhatsApp Assistant

Search gets you found; a fast reply turns a visitor into a customer. The AI Help Desk & WhatsApp Assistant answers visitors arriving from search or from an AI assistant, 24/7 and in their own language, captures the enquiry and hands over to your team when needed. Every conversation is logged in your CRM, so organic enquiries are measured too.

See the WhatsApp AI assistant

Case studies

Our case studies show how the systems we build work: the client's challenge, what we did and how the system works today.

See case studies

FAQ

Common questions

What is GEO?

GEO (Generative Engine Optimisation) is the work of getting a brand cited and recommended in answers from AI assistants such as ChatGPT, Perplexity, Gemini and Claude. It rests on consistent brand information everywhere, clear citable answers on your pages, and mentions in credible outside sources.

What is AIO, and how do I appear in Google AI Overviews?

AIO is the work of getting your pages included as source links in Google's AI Overviews and AI Mode. Google says there are no extra technical requirements: the page must be indexed, eligible to show with a snippet, and give a clear, trustworthy answer. Inclusion can't be guaranteed, but strong technical SEO and well-structured content improve the odds.

Is SEO dead?

No. SEO is the foundation of AI search. AI Overviews cite pages from Google's index, and AI assistants that search the web rely on pages they can crawl and understand. What has changed is that ranking is no longer the only goal; being part of the answer has to be measured too.

How soon will I see results?

It depends on scope and competition, and becomes clear in the review call. Once technical fixes are in place, measurement runs on accurate data; the effect of content and brand mentions builds with consistent work.

How do you measure visibility in AI answers?

We ask a market-specific question set of ChatGPT, Perplexity, Gemini and Claude at regular intervals and record whether you're mentioned and which page is cited. Because answers vary by user, phrasing and time, this is sampled rather than exact. Reports show it as a trend, kept separate from exact data.

How much do SEO and GEO services cost?

Pricing depends on the size of your business, the number of target languages and markets, and the scope; it's confirmed in the review call. You can take it as a project or as a monthly retainer.

See where you stand on Google and in AI answers today

In a 30-minute call we look at your site's technical health and how AI assistants describe your brand, and show you the most important gap. Free, no commitment.